Organizational climate in the Indonesian Public Library

From Firenze University Press Journal: JLIS.it

Dyah Srirahayu, Airlangga University

Currently, the development of information technology has become a life for the community (Purnamayanti and Oktaria 2022). The reason is, information technology is developing to change civ-ilization to be easier with the output of its products. Due to its rapid development, almost every aspect of social life strives to utilize information technology. This development is also followed by libraries where almost all libraries utilize information technology to optimize work, to use infor-mation sources, to disseminate information (Purnamayanti and Oktaria 2022). Research conduct-ed by (Okunlaya, Syed Abdullah, and Alias 2022) illustrates research by developing (AI-LSICF) an innovative conceptual framework of artificial intelligence library services. The purpose of the study is to encourage library professionalism and improve service delivery. So that the current library has undergone many changes from the previous library. This provides the value and func-tionality of the library. If previously, the function of the library was only as a learning center, today the library shifts its function to a recreational function through its collections and services.Development in the field of library, indirectly change the technical or procedural. For example, drive-thru services were recently developed by several libraries due to the impact of COVID-19. All staff and technical change work activities, in the past lending and return services, were carried out by physical contact, today changing to use different techniques or procedures. These changes result in a new organizational culture or work environment. The work environment is considered import-ant because it affects the performance results of the organization (Kucharska 2021)transformational leadership and innovativeness are also included in the investigation as ascendants and consequences of the focal relation of intellectual capital and knowledge processes. Design/methodology/approach: Based on a sample of 1,418 Polish knowledge workers from the construction, healthcare, higher ed-ucation and information technology (IT. The good and bad of the work environment will affect the final result of the performance. In addition to improving employee performance outcomes, the work environment can also create trust and innovative employee behavior. After that will be followed by an innovative work environment. Yu’s research (2018) found that the existence of trust in organiza-tions and innovative behaviors results in an innovative work environment. The importance of the work environment is also stated by (Yu et al. 2018) that the work environ-ment must have its characteristics. From that type, it will affect and become an important factor for the employees themselves because they will be considered capable of encouraging innovation or new ideas for the organization. Thus, today’s organizations need to improve to create a work environment that is more distinctive, innovative, and has a climate of trust. It is proven, from research conducted (Ekvall and Ryhammar 1999) that if employees have a sense of trust in the organization and organizational climate, employees will involve themselves in making a more beneficial contribution to the organization. Research related to this in various organizations is carried out to find out whether there is indeed a positive influence of the work environment on its employees. Research conducted by (Nurhasanah 2010) looked at whether there was an influence between the physical and non-physical work en-vironment on employee performance. The results show that there is a real influence relationship between the physical and non-physical work environment on employee work performance partial-ly or simultaneously. Another research conducted by (Prabowo 2018) wanted to find out whether the influence on employee performance. The results found that the existing work environment of the Malang City Library and Archives Office did not have a significant effect on the performance of its employees. This is evident from the results of the regression analysis test which states that there is no influence of the work environment on the device because it is considered that the work environment is well-formed. Even when compared to other variables of motivation and stress, leaving results that influence the results of regression tests.Further research on the work environment within the scope of the library. Research conducted by (Romadhoni, Asmony, and Suryatni 2015) on the influence of the work environment, workload, and stress on librarian burnout in Mataram City. As a result, it has a positive influence on librarian burn-out.This study used a linear multiple regression test where the test results stated F count > F table.Further research on the influence of the physical work environment on the work productivity of librarians at the Pacitan Regency Public Library. This research was conducted by (Farida 2012) who used physical work environment variables; lighting, sound, cleanliness, air, and workspace. The method in this study uses qualitative data collection with in-depth interviews. The results of this study found that four of the five factors influence work productivity. Because these four factors have not given comfort to librarians. Only the hygiene factor is the most superior among other factors. Research in 2022 conducted by Bahrudin is also related to building the resilience of the library environment during the COVID-19 pandemic. Due to the prolonged effects of the pandemic, this is also felt by libraries engaged in services. Bahrudin in this study interviewed 6 people, 4 of whom were librarians and 2 others were library users. Regarding the resilience of the library en-vironment, libraries are expected to adopt the SNI ISO/45005 policy which is a practical solution to these conditions. Although the government has established occupational health and safety (K3) guidelines, it must be acknowledged that this has been a good step and agreed upon internation-ally. This means that the work environment of organizations including libraries is something that needs to be monitored, especially during a pandemic. Because it becomes an icon or image for the organization or company itself.From several previous studies, a conclusion can be drawn that this work environment can directly or indirectly affect. If in other organizations, a corporate environment can affect its employees, then within the scope of the library can also affect librarians.

DOI: https://doi.org/10.36253/jlis.it-521

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